A splendid
education, training and a correct installment are an excellent start. It does
not guarantee, however, that the new team leader will automatically gain the much
needed natural authority from his team members...
The company
Gore (developed Goretex, among many other things) is one of most successful
organizations when it comes to training, installing and guiding its team leaders.
A quick overview of the company’s organizational structure: Gore has over 10,000
employees, yet all of its production units consist of max 150 employees, and
there are always max 3 different management levels (director, head of division,
and team leader). Furthermore, each team leader never has more than 15
employees on his team. On top of that, every employee always has two mentors.
Firstly, the direct team leader or manager (who is required to fully support
his mentoree in their further development). And secondly, another neutral
mentor.
Gore
invests a lot in the further training of its employees, and seeks to strengthen
the identification with its standards and values. Gore also recognizes the
importance of the growth process of its leaders towards natural leadership. For
example, you can only become a team leader after your colleagues have confirmed
your competence and natural authority!
King
Arthur’s first 100 days as a King also present us with a nice little overview
of some smart moves that can contribute to starting off as good as you can as a
new team leader. Naturally, this does not mean that you are required to
implement all of these 7 steps. Just glance over them, and think to yourself: which
steps might – given my specific situation – be a smart move?
1. Resolve
old feuds:
Collect
good advice from inside as well as outside of your team to get a good overview
of the unresolved conflicts within your team. Invest the needed time and energy
to solve these conflicts within the first 100 days. With regard to the
reconciliation, it is important to make sure that the solutions are clear and
realistic. If certain conflicts simply won’t be resolved, it might be best to
put the troublemakers out of the team.
2. Ensure
that everyone finds their own unique place within the team:
Intrinsic
motivation lasts longer if you are able to utilize your motivating skills to
find your unique place within the team, and to contribute in a meaningful way
to an inspiring mission.
3. Create a
‘Camelot’:
Each team
needs a home, a place to which everybody contributes, a place where everybody
experiences mutual respect and trust. As a team you also need some ‘shared
rituals’, things that remind you that you are part of something.
4. Do not
postpone the ‘Power Struggle’:
Invite the
people who consciously undermine your authority with subversive actions to quit
doing so, and – instead – to start building a meaningful future together with
you. If they neglect that invitation, you have to explicitly and publicly
address the issue. And if someone reluctantly chooses to remain a subversive
manipulator, you will have no choice but to kick them off the team.
5. Clearly
express your commitment:
Trust is
essential for each form of successful collaboration. Make sure that you and
your entire team create a solid foundation for mutual trust by expressing a
commitment towards you as a team leader, each other as team members, and your
mission as a team.
6. Develop
strategic partnerships outside of your team:
To be able
to realize your mission successfully, you often need to have strategic partners
who – just like you – believe in your mission. There will always be various people
and organizations that will consider you to be their ‘enemy’ (competitor). King
Solomon says the following about that: ‘Though one may be overpowered, two can
defend themselves. A cord of three strands is not quickly broken (Ecclesiastes
4:12).
7. Create a
sense of unity within your team:
The first
100 days are meant for recovery, reconciliation, building trust and healthy
alliances. If the first 3 months have been particularly well invested, it
enables you to become highly productive for the following 3 years!
No comments:
Post a Comment